I just got some Swag from HTC because of my HTC Micro-USB cable posting and sent the one pictured to them yesterday afternoon. This way they will be able to learn from it and improve for the future.
First off, this shows what kind of company HTC is. Instead of handing down a S&D, they sent me some thank you gifts and a personal card. My experience with Apple was the complete opposite of HTC. Mess with your software? OK. Bring back info that something is wrong with one of our products? Thank You! 
Box contained:
– 4GB HTC Thumb Drive 
– R. Pirre Paul’s Roller Ball HTC Pen (how did they know I love nice pens?)
-Silicone Case for HTC Schubert in Blue
– Thank you note
– Return Posting (labeled and paid)
 The Letter 


HTC sent me a Silicone Gel cover for an HTC Schubert (WP7 Device). I cannot use this because I have an HTC Evo as well as the fact that I do not use a case with my Extended battery cover. This is the official HTC case, I just have no use for it. 

How to Win:

1. Re-tweet this post 
2. Leave a Customer Service story (good or bad) in the Comments

I will pay shipping for CONUS and winner will be contacted through Twitter or Blogger for their personal details. Winner will be chosen based on creativity, enthusiasm, ad whoever seems cool. 🙂
Contest Ends May 30th, 2011 at 11:59PM CST


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